Cancellation of Enrolment Policy – Responsibility of Families
Families must provide two weekswritten notice.
Families can provide written notice by sending an email to the Services email address or completing and submitting the Services Cancellation of Enrolment Form.
Verbally informing an Educator that your family is cancelling enrolment will not be accepted by the Service as the family providing two weeks written notice.
Be aware that the family may only claim the Child Care Subsidy during the two-week cancellation of enrolment notice period when the child attends the Service.
Centrelink will not pay CCS for any days after your child’s last physical day of attendance. You will be charged full fees for any absence days after the last day your child physically attends the service until the end of the two-week notice period. This is due to the Cessation of Care rules which all Services are required to follow. You can find more information about this at www.humanservices.gov.au